Mobile Golf Simulator Rental Agreement
The undersigned (“Customer”) agrees to rent mobile golf equipment and related services (“Equipment”) from WeGo Golf as detailed on the invoice and in accordance with this Rental Agreement, Release, and Waiver (the “Agreement”). All rental fees must be paid in full prior to delivery, setup, or use of the Equipment.
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•Cancellations
2-a) Cancellation Procedures
Cancellations or rescheduling must be made by speaking directly with a WeGo Golf representative during business hours (Monday–Friday, 9:00 AM to 5:00 PM). Voicemails, text messages, or emails will not be sufficient for changes or cancellations. Messages received outside business hours will be addressed on the next business day. Cancellations are not recognized until confirmed by a WeGo Golf representative.
2-b) Weather-Related Cancellations (Prior to Delivery)
While WeGo Golf strives to accommodate weather-related concerns, the Customer assumes responsibility for assessing weather conditions before the delivery date. No refunds will be issued for cancellations due to weather. However, payments made will be retained as a credit (raincheck) valid for up to 6 months from the original event date. If weather is deemed unsafe on the day of delivery, WeGo Golf reserves the right to cancel, with the same credit policy applied.
2-c) Cancellations for Other Reasons (Prior to Delivery)
Cancellations for any reason other than weather are allowed, but all payments are non-refundable. Credits will be issued for cancellations made in advance and will be valid for up to 6 months.
2-d) Cancellations on the Day of Delivery
Cancellations made within 24 hours of service, or on the day of delivery prior to arrival, non-weather related, are not eligible for a refund and will incur a restocking fee of $50. If setup has begun or equipment has been delivered, no cancellations or credits will be allowed, and full payment will be required.
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•Equipment Issues
If Equipment malfunctions or the Customer requires operational assistance, the Customer must immediately stop use and contact WeGo Golf.
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•Customer Responsibility for Equipment
The Customer is liable for any damage or excessive cleaning required due to improper use, including but not limited to spills, dirt, or damage from negligence. If damage is determined to be caused by the manufacturer, the Customer will not be responsible. The discretion of cause of damage, mistreatment or malfunction is at the sole discretion of the Provider.
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•Usage Terms
The Customer’s right to use the equipment begins at the agreed-upon start time and ends at the specified end time. Delayed pickups or retention of equipment without prior agreement will incur additional charges.
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•Returned Payments
If a payment is returned for insufficient funds, the Customer agrees to pay a $35 fee in addition to any other outstanding fees.
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•Liability and Indemnification
The Customer assumes all risks associated with the use of the Equipment, including injuries, damages, or losses to participants or property. To the extent permitted by law, the Customer agrees to indemnify and hold WeGo Golf harmless from any claims, losses, or legal fees arising from the Equipment’s use.
The customer may request a certificate of insurance (COI) for eligible WeGo Golf services. WeGo Golf has the right to decline the COI requests and desired insurance limits.
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•Condition of Equipment
The Customer agrees that Equipment will be returned in the same condition it was received. The Customer will be responsible for repair or replacement costs for any damages or losses.
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•Payments and Chargebacks
Payments after service are non-refundable. The Customer may formally challenge the services provided via email with the WeGo Golf office responsible for the services. The Customer agrees not to dispute or reverse charges for payments after receiving services. Unpaid balances may be subject to collection actions.
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•Delivery and Setup
10-a) Placement of Equipment
The Customer or their representative must be present during equipment delivery to confirm the placement of the Equipment. Once setup is complete, placement is final. Any repositioning of the Equipment after setup will incur additional fees.
10-b) Delays
Delays caused by the Customer (e.g., unprepared event space or absent representative) may result in rescheduling fees of no less than $100.
10-c) Pickup
All equipment must be accounted for and accessible at the scheduled pickup time. Delays caused by the Customer will result in additional fees starting at $35 per hour.
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•Prohibited Actions
The Customer may not lend, sublease, or use the Equipment at any unauthorized location. ______________________________
•Damages or Loss
The Customer agrees to cover repair or replacement costs for any damage or loss of the Equipment, including associated costs for lost income due to unavailability during repairs.
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•Equipment & Service Delivery Options
13-a) Equipment
Delivery windows are subject to availability:
•Flexible Delivery: Equipment may arrive prior to the event at WeGo Golf’s discretion. ● Same-Day Delivery: Delivery will occur on the event day before the start time. ● Exact Time Delivery: Equipment will be delivered at a specified time, allowing adequate time for setup.
13-b) Services
All service delivery events require completion of the WeGo Golf Pre-Event Details Form. Failure to complete the form may result in delayed starts and/or additional charges.
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•Modifications to Orders
Changes to orders (e.g., items, times, or location) must be approved by speaking directly with a WeGo Golf representative during business hours and may incur additional charges.
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Liability Disclaimer
•No Warranties: Equipment is provided “as is” without warranties of any kind. 2. Assumption of Risk: The Customer assumes all risks, including potential injuries or property damage, associated with Equipment use.
•Indemnity: The Customer agrees to indemnify and hold WeGo Golf harmless from any claims arising from Equipment use, including legal fees.
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By signing and/or completing the corresponding invoice, the Customer acknowledges that they have read, understood, and agree to abide by this Agreement.